Dan

Hello : Joseph, The Rolex 1016 arrived back safe and sound. I am very pleased with your service. The watch was 40 years old and needed service. The band was in rough
shape. Now it looks like new. The movement needed repairs. Now it feels smooth.Thanks, Dan

Diane Barr

Hi Joe, Here is my review. If you need me to shorten, I can do that.Luxury Watch Repair is a reputable and competent watch repair service located in Florida. Although I am based out of Oregon, I felt confident shipping my 20+year-old Submariner Rolex to Joe, the owner, and repair specialist. Joe clearly and regularly communicated both the repair process and the status of my repair. I felt reassured that he was both qualified and trustworthy. This review is intended to provide confidence in those considering his service. I, like you, was initially cautious, to ship my valuable watch to a stranger versus to a Rolex repair facility, and trust that I would get the watch back. I wanted to know who was working on my watch as it has significant sentimental value. I was also concerned if sent to a Rolex retailer, who in turn sends it out again, that each set of hands on it created more risk and unknowns which would require lots of phone calls, hold times, to have the repair completed. Joe walks the client through the entire process, with a cost and repair time estimate. He will request full payment prior to returning the watch. While this may seem concerning, please understand he needs funds to purchase parts, etc. This policy is more of a testament of his honesty as if he was intending to keep your watch, he certainly would not need your repair payment, as the watch is more valuable. Upon receiving my Rolex watch back, I found the device to be in excellent condition and functioning properly again. Overall, I am very pleased with the quality of the repair and service of the Luxury Watch Service company and Joe`s integrity to dedicate his life to returning such timepieces back to working order. If you are still concerned, I have told Joe that prospective clients can reach me directly to ensure that this review is from a client. Request my contact info from Joe if you have additional questions.
Regards,
DB- very satisfied customer

Diane Barr | Principal

Nick Holpfer

My Submariner has been worn by me for 18 years. Everyday, rain or shine, working on the boat, the motorcycle, whether at the office or in the yard it is my daily timepiece. And the wear and tear definitely showed. The servicing and polishing, brought my Rolex back to life, looking near brand new and the quality of the work is top tier. The process was simple reliable and while I had some concerns at first, moving such an expensive time piece back and forth, the process worked seamlessly. Thanks Joe for a job well done.
WOW! Joe is a true craftsman, a sophisticated watch artisan to say the least.
I have a 20 year old Rolex Explorer ll, I wear it everyday, two of my vehicles, have well over 700k miles combined, the watch predates them. I am in the marine industry and the watch takes a beating, deep scratches, numbers worn away, sand embedded in the bracket. I don’t recommend this type of abuse for any other kind watch company, but as you see with my vehicles, I buy quality. The one thing I have neglected, is my watch and finally it stopped.
I called Joe, he said to fill out the info online, print a label and mail it to him. “Joe Roth is the only person, I will every trust with an item that means so much to me”. So I did, Joe received the watch and gave me an estimate. I gave the go ahead, and Oh My! He literally made it look like new. Joe, you are the best! I will tell anyone looking for a quality time piece or who needs servicing to use Luxurywatchservice.com.
A true craftsman, does the job right the first time!
Thank you very much Joe!
Nick Holpfer
N. H. Services

Dr. Nancy Parker

“Not only does my watch look like new, it also is more accurate than it has been in years. The service was worth every dollar. We will be sending my husband’s Rolex soon as well, and I will suggest you to anyone with a Rolex that needs attention. Thank you for the precise description of what was needed in advance of the repairs and the speed of your service.Dr. Nancy Parker

Dennis

Hello Joe:
I have a 1971 Rolex GMT master which I purchased in 1971(courtesy of the military it cost me $202) and it has been my 24/7 daily wearer since then. I sent it to Joe for service in 2012 with excellent results and I sent it to him again in October of this year for routine service. I discussed with Joe my service desires, minimal case polishing, no dial or hand service and careful attention to water resistance as I swim with the grandchildren all summer. He did exactly
that. I also discussed timing expectations and he was upfront that a watch this old cannot be expected to perform like a new model. He was nice enough to send the positional timing charts and some of the positions were outside COSC standards. After 5 days on my wrist it is running about +1 per day which I certainly can`’t complain about. The entire service time was 36 days including round trip shipping which is very good. During that time Joe was very good about keeping me appraised of progress and was available for phone conversations and prompt about responding to email questions. Over the years I have had many service people work on it with varying degrees of satisfaction. I can say Joe has provided exemplarily service and I would not hesitate to recommend him to service your vintage or modern high-end watch.
Dennis